Microsoft 365 migration

Tenant migration with planning, control and traceability.

Primora TenantFlow is Primora’s platform to plan, run and track Microsoft 365 tenant-to-tenant migrations and Zimbra to Microsoft 365 migrations.

Mergers, acquisitions, divestitures and environment consolidation, with an assessment before every migration and a record of what was done.

Illustrative

The challenge

Migrating a tenant is more than copying mailboxes.

Identities, groups, permissions, files and conversations need to arrive together and in the right order. Without visibility, problems show up on the first day of use.

  • Hidden dependencies between accounts, licenses, groups and permissions that only surface mid-migration.

    01
  • Side spreadsheets to track who has migrated, what failed and what is still missing.

    02
  • Limitations found too late items Microsoft does not allow to migrate that nobody warned about.

    03
  • No record of who ran each step and what the result was.

    04
Microsoft 365 → Microsoft 365

From source tenant to target, one module at a time.

Every module goes through the same phases. Migration is only released after an up-to-date assessment.

Modules

What is migrated in each module.

The recommended order starts with accounts, because every other module depends on them.

Accounts and groups

Entra ID users, groups and licenses, matched between source and target.

Dynamic groups and distribution list members are out of scope.

Exchange Online

Email, calendar, contacts, tasks, inbox rules and automatic replies, in user, shared, room and equipment mailboxes.

Incremental sync for email.

Teams

Teams, channels, members, messages with original date and author, and chats.

Chats from the last 8 months.

OneDrive

Drive provisioning in the target and migration of each user’s files.

SharePoint

Lists, libraries, permissions and sensitivity labels, preserving author and created/modified dates.

Older file versions are out of scope.

Devices (Entra ID)

Permission adjustment, transition and cleanup of devices.

Run by the operator, with confirmation at each step.
Zimbra → Microsoft 365

An agent in your environment, control in the platform.

For on-premises Zimbra, migration is done by a Primora agent installed in your network. It reads Zimbra and writes directly to Microsoft 365; the platform coordinates and tracks.

No open ports

The agent only opens outbound HTTPS connections. No port needs to be exposed to the internet.

Content straight to Microsoft 365

Messages and contacts go from the agent to your tenant. The platform only receives progress.

Trusted agent

Signed package, one-time enrollment code and its own credential for each agent.

Restricted access in the target

Writing to Exchange Online uses a certificate and permission scoped to the project mailboxes.

Control

Every step with an owner and a record.

TenantFlow guides the operator: it shows what blocks the migration, why, and what the next step is.

Assessment before migrating

Each module flags risks and limitations before running; an outdated assessment blocks the migration.

Simulation

Run a simulation to check the expected result before the real migration.

Access roles

Owner, administrator, operator and viewer roles for each organization.

Isolated data

Each organization sees only its own projects, with isolation enforced in the database.

Activity trail

Who ran each step, in which module and with what result.

Reports

Export to CSV, XLSX and PDF for tracking and accountability.

FAQ

Questions we often hear.

Want to see TenantFlow applied to your scenario? Our team shows the platform and assesses your environment.

Talk to a specialist

Entra ID accounts and groups, Exchange Online mailboxes (email, calendar, contacts, tasks, inbox rules and automatic replies), Teams (teams, channels, members, messages and chats), OneDrive, SharePoint (lists, libraries and permissions) and the transition of Entra ID devices.

Plan your migration before moving the first item.

Book a demo and see Primora TenantFlow applied to your migration scenario.

Or write to comercial@primora.com.br